Miami Real Estate Blog

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V-flyer impressed me

Today I was so impressed with V-flyer.  Not because they have a great real estate listing product, not because they have a cool customizable widget, not even because my listings are automatically populated into tons of real estate sites, but because I received a personal call from one of the founders, Oliver Muoto.

He called me to personally thank me for using his product, to tell me he had seen the widget being used here in Active Rain, to offer his help if I ever needed it, and to tell me they would love feedback.

THAT's what I call CUSTOMER SERVICE!!

So here's a cool widget that took me about 10 seconds to personalize.

 

 

I love this product and now like it even more after hearing from one of the founders himself - thanks Oliver!

Comments

Very cool Ines.  I am looking at various tools like this so I am glad you shared this. 
Posted by Steve Scheer - Highlands Ranch Real Estate - Denver Real Estate (Realty Oasis - Metro Brokers) almost 5 years ago
Pretty cool of them to contact you!!!  I like what you've done; I didn't realize they were so versatile; I'd only ever created a static flyer there, but I'll have to go back and dig deeper.  Thanks for sharing!
Posted by Maureen McPartlan, REALTOR®, San Luis Obispo, CA (Pacific Beach Properties) almost 5 years ago
I lOVE V-Flyer. I can't beleive how far the  Net, and goodies for the Net, have come... How nice getting a "special" call.
Posted by Lake Arrowhead Real Estate (909)273-4542 Kat DeLong, Realtor Dre#01235311 (Mountain Country Realty, Lake Arrowhead. (909)-273-4542) almost 5 years ago

Steve - it's a great tool, very affordable and you can even include these widgets in static webpages - take a look at www.YourPropertyPros.com

Maureen - look in the "widgets" tab after you input your properties and you'll have a great choice.

Kathy- I totally agree.....there are some great things out there.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
That's GREAT! Thanks for sharing this. I haven't tried Vflyer yet but I will now. I've been using Postlets.
Posted by Monica Ray (JAM Media Group) almost 5 years ago

I too an another happy vflyer customer! Oliver called me today as well. Like you say, great service!

Posted by Rich Jacobson Your Kitsap County WA Real Estate Broker (Keller Williams West Sound Realty) almost 5 years ago
I've been noticing lots of people using V-flyer, I have to check it out! Thanks for the recommendation.  I've been using postlets.com and have been happy with them as well.
Posted by Dena Stevens ~ Putting the 'real' into REALTOR (Century 21 Canon Land & Investment) almost 5 years ago
That's so cool!  Really eye catching and listings at a glance. i like that! You're just all around lovable...people just gravitate to you anyway!  He should be glad you talked to him too!  WooHoo!
Posted by Celeste "SALLY" Cheeseman, RA, CRS, HAWAII Real Estate & Relocations (Century 21 Liberty Homes) almost 5 years ago

Monica - go take a look - you can even try it for free.

Rich - I missed his call and he left a message but nice that they are acknowleging their customers.  And now even better that I hear he called others.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago

Dena - I have not seen postlets but I started with v-flyer when they were on Beta

Sally - I was not able to talk to him but got a message - but impressed nevertheless....thanks for the "lovable" part.....that's what my hubby says too!  ; )

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Wow. That's awesome! I love widgets :)  I even like the word :P
Posted by Lisa Hill (Daytona Beach Real Estate) (Florida Property Experts) almost 5 years ago
Ines - love what you've done with it - I need to spend more time with it - if I have questions I may give you a call. Yours looks great!!
Posted by Cyndee Haydon 727-710-8035 Clearwater Beach Short Sales | Condos & Homes (Charles Rutenberg Realty) almost 5 years ago

Ines - great promotion of this product.  I had noticed others using it but really looked at when I saw  my buddy Jay McGilliciddy using it recently.   Just signed up for it last night to check it out more.

Ann

Posted by Portsmouth NH Homes Condos - Ann Cummings New Hampshire REALTOR® (RE/MAX Coast to Coast - Portsmouth New Hampshire) almost 5 years ago
That's really cool Ines!!!  I love to hear YOU received a personal call from Oliver himself to say THANKS!  That's speaks huge volumes regarding his customer service!! 
Posted by Real Estate Specialist | Brandon, FL | Susie Roscoe (Signature Realty Associates) almost 5 years ago
Ines, I've been meaning to spend more time checking out vFLyers.  Linda Davis loves them.  I had noticed that both you and Rich had done listing posts with them and figured I need to make the time to look into them again.  I ask this question at the risk of having everyone know I am not as tech savvy as Nick M.: What exactly is a widget? =)
Posted by Pinecrest | Palmetto Bay | Maggie Dokic, SFR (Keller Williams Realty Premier Properties) almost 5 years ago
I got a call too!   What a refreshing idea --to call a customer and ask how you can improve!  Very impressive!    
Posted by Colleen Kulikowski (Turning Key Realty) almost 5 years ago

Lisa - I like the word too....it's so non-geek and geeky at the same time.

Cyndee - please call me if you have any questions, but it's supper easy to use.

Ann - what I like is that you can used them anywhere...in blogsites or static pages....not bad at all!

Susie - I totally agree....it means the company will go far for sure.

Maggie - LOL - Here's the technical definition of a widget - it's the little thingies that you can put on the right column of Active Rain - you've seen the polls, or Jeff Turner's illustrated graphic, or the MyBloglog one with all the people that have visited.  I even have a chat with me feature from meebo at www.Miamism.com

Colleen - that's awesome!!  and I agree...very impressive.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
I use VFlyer but really need to use it "better" ...! Congrats on the phone call.
Posted by Mariana Wagner ~ Colorado Springs REALTOR® (Wagner iTeam -Keller Williams Realty) almost 5 years ago
Thanks for sharing!
Posted by Wayne and Lynda Gomillion (Real Living Hagan Realtors | Pinehurst ~ Southern Pines, NC) almost 5 years ago
I have been using VFlyer for a while and love using the source code to post in Craigslits for a smooth looking flyer.
Posted by Lori Young, Broker/Owner (Young Realty Group, Inc.) almost 5 years ago

Very interesting,  thanks for the sight today. 

 

Patricia Aulson/Seacoast NH/ME/MA

Posted by PATRICIA AULSON, REALTOR Portsmouth NH Homes-Hampton NH Homes (PRUDENTIAL VERANI REALTY- Portsmouth NH Real Estate ) almost 5 years ago

Mariana - I think we need to congratulate the guys at v-flyer for contacting their customers - I'm just a regular user.

Wayne and Lynda - it's always great to hear about useful tools out there - I've learned so much here in Active Rain

Lori - I totally agree - those flyers look so much better - have you seen the listing entries here in AR?...they look sharp as well.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago

I love v-flyers. They are much better then the other out there. Love the widgets and love seeing my listings all over the the net. Cool Stuff.

 

Posted by Jeremiah Johnson (4 Sale Tours) almost 5 years ago
Their customer sevice is excellent. So helpful, always available. It is a exciting tools to use.
Posted by Missy Caulk-Ann Arbor-Realtor® Ann Arbor Real Estate (Keller Williams-Ann Arbor) almost 5 years ago
Thanks for the reminder about vFlyer. In this time of budget watching, it's great to know there are some freebies to promote yourself and listings. Mike C
Posted by Real Living Sugar Pine Realty almost 5 years ago
The way you feel about that phone call is how your customers feel, I bet-totally impressed by your dedication to customer service. =)
Posted by Leigh Brown Charlotte NC Broker/Owner (RE/MAX Executive Realty) almost 5 years ago
This was interesting to read.  I've been quite impressed by the results of those who are using V-Flyers, but like Maggie felt a little intimidated with regard to technical know how.  It's very good to hear that the company is so customer service oriented.
Posted by Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate almost 5 years ago
Hey Ines, that is SO cool!!  I haven't used that feature yet, but I will soon.  Thanks for sharing.
Posted by Vickie Arcuri, Realtor Ft. Lauderdale Waterfront Homes (EWM Realtors- Esslinger-Wooten-Maxwell, Inc.) almost 5 years ago

wow... looks great !

I've been tempted to play around with vflyer to see if I can make it work for mortgages too!

Posted by David A. Podgursky, PA (Boynton Beach & Lake Worth Florida Real Estate Broker Associ) almost 5 years ago
I heard about v-flyer from JT last night. THanks for sharing. I am definitely going to check it out.
Posted by John Evarts (Classic Property Management of Santa Clarita) almost 5 years ago

Jeremiah - I know that there are other great products out there, I like to focus on the ones with great customer service.

Missy - I have not been using them long - but have to agree with you.

Mike C - the tools out there are pretty amazing - how can we find them all?

Leigh - thank you!!  that means a lot to me coming from you - I would really like to think that!

Lola - I have not really needed their technical support but I clicked on "widgets" and copied the code to my static site.....and wow!  Pretty easy and pretty amazing.....now if they would allow for more customization of that widget, it would be great.

Mott - Oliver is doing a great job of contacting people here.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago

Vickie - they do have a free version and then have the option to upgrade - that's how I tried them out.

David - that's a good question for them - I would shoot them an e-mail

John - I'm glad you mentioned Jeff Turner, because when I think "customer service", he's the first one that comes to mind - his product in Real Estate Shows is superior to anything else I've seen and they are always working to improve it. 

So Jeff....if you are reading this....YOU ROCK!

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Very cool Rick & Ines...this that is customer service and a very cool widget indeed.  Good luck and keep up the great posts.  You two rock!
Posted by George Tallabas - Idaho Real Estate (RE/MAX Advantage) almost 5 years ago
Wow!  That's great!   I'm also impressed with your site and your willingness to invest in in your business this way.  Can you recommend any other "tech savvy" marketing products?  Is there anything out there for use in a listing presentation?  

Christina


Posted by Christina Palopoli (Sterling Asset & Equity Corp.) almost 5 years ago

wow 10 seconds!!?!! you must be some kind of jeanious!!! 

it looks like i should look into this. do i need listings first or can i promote others ;)

Posted by Nick M -Realtor®-Appraiser in West Palm- South Florida Real Estate Appraiser (Certified Residential Appraiser- West Palm Beach Real Estate) almost 5 years ago
Ines, you can't beat that kind of customer service, more business should take a page from this.  It is a great way to turn a service into a sale.
Posted by George Souto NMLS# 65149 FHA, CHFA, VA Mortgages Connecticut almost 5 years ago
Ines- That is really impressive - and a great customer service tool - I like the widget format too!
Posted by Portland Oregon Real Estate | Alecia Barnes - Broker almost 5 years ago

George - thanks....as long as people read, I'll keep writing.

Christina - now that you ask - I recommend Real Estate Shows- they even have a free trial and special for Active Rainers.

Oh!!  and I hear that Real Estate Shows is going to come up with a flyer feature that's going to blow our minds away .....sorry Jeff.....I hope that doesn't mean pressure!

If you go back to Jeff Turner's posts, you'll find a ton of great tools like Jott, Wufoo, polldaddy......That's why some call him "gadget man", "tool boy" or "tool boy turner"

Nicky Mississippi - did you have any doubts?  : )  As for promoting other listings, I think it's a good idea to ask the listing agent's permission.....but that's me.

George - I'm with you.

Alecia - they do have a couple of different formats for you to choose from.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Ines:  I  had seen things around about V Flyers - but your application of them makes them so appealing.  Thanks for the thumbs up.
Posted by Beth Butler - Big Mouth Consulting almost 5 years ago
Thanks for sharing this cute little trick.  This looks like it is just too fun.  Could you insert this cute little guy into an email signature?   That would be just way cool.  
Posted by Lea Deo, Shawnee Ks Real Estate, Shawnee Mission Homes (Keller Williams Legacy) almost 5 years ago
You've certainly gotten my attention about this site.  Thanks for your efforts---I'm off to check it out right now.
Posted by Diane Bell, Hilton Head Real Estate, Bluffton (Charter 1 Real Estate, Hilton Head, Bluffton, SC) almost 5 years ago
Ok, So I'm on my way to V-Flyer.  Thanks for sharing.
Posted by Judi Barrett~Integrity Real Estate Services~Idabel, Oklahoma almost 5 years ago

Ines - I was just on Missy Caulk's blog and was admiring her V-flyers and thinking of asking her about them.  Then I come over here and it's the topic of your post today.  Amazing!

Is there a company that will send out electronic flyers to agents in my area?  I spent the afternoon sending out e-mails about a price reduction on one of my listings to various agents.  My market area is not one that people tend to put into their MLS searches, so I have to do some outreach work.

Posted by Gail Robinson, REALTOR, e-PRO Fairfield County, CT (William Raveis Real Estate, Southport, CT) almost 5 years ago

I like it!!

Posted by ARDELL DellaLoggia (Sound Realty) almost 5 years ago
Thanks for sharing the widget. It appears to be a very useful one.
Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) almost 5 years ago

Beth - here's the cool thing, I added 3 new listings today and didn't have to go back and change all the codes...the listings appear automatically everywhere I have to little widgets, is that cool or what?

Lea - what a great idea!  I may have to try that.

Diane - I think everyone went to check it out at the same time, because their system was really slow tonight.

Judi - see?  we were all there at the same time.

Gail - there are tons of companies that has those agent lists - what I do is pay attention to those flyers I receive that I like, and then I research the company. 

Ardell - you can change the colors by the way.

Sharon - I wonder if Real Estate Shows will also do a widget?

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago

Ines - Thanks, I'll pay more attention to my inbox instead of hitting delete.  I had gotten a promotional e-mail today from a company called iAnnexFlyer, but when I tried to create a flyer using their template it disappeared when I hit "Save".  The customer service rep then told that I couldn't load pictures with a long file name, etc., but there was no warning and no instructions about this.  All my info was lost.  Very annoying.

Posted by Gail Robinson, REALTOR, e-PRO Fairfield County, CT (William Raveis Real Estate, Southport, CT) almost 5 years ago
Gail - you better read those!!!  do unto others...remember?  : )
Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Ines - Exactly -- if everyone else does that, there's no point in sending the flyers out in the first place!  That darned Golden Rule!
Posted by Gail Robinson, REALTOR, e-PRO Fairfield County, CT (William Raveis Real Estate, Southport, CT) almost 5 years ago
Ines.... yes I'm reading this. Thank you. And yes... we have a few surprises coming. :)
Posted by Jeff Turner (Real Estate Shows) almost 5 years ago

Thanks for sharing, Ines. I am just getting started with vflyer - great to have some a good report from another user. Seems like it is pretty easy to set up, etc.

Jeff

Posted by Jeff Dowler ~ Carlsbad Homes for Sale ~ 760-840-1360 (Solutions Real Estate (CA DRE Lic. # 01490977)) almost 5 years ago

Gail -  : )

Tool Boy in the house!!!  I knew I would get your attention.....I can't wait to see what you have in store for us.

Jeff - I'm sure you'll find plenty of use for it.  The biggest pain is uploading photos and the fact that you cannot change their order after they are uploaded.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago

Rick,

Glad that you're happy with their product. The great lesson about that is the call Oliver made. Thanking you for using his product. Excellent marketing.

Posted by Esko Kiuru almost 5 years ago
I've not given them a try yet. I just might now. Thanks for the tip.
Posted by Keith Jeppson - Salt Lake City Real Estate (Everest Realty Group) almost 5 years ago

Esko - (it's Ines.....Rick does't blog....yet) - and I agree with you, is not so much the product, but the customer service.

Keith - my pleasure!

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Awesome and easy way to show your listings!  Soon we won't need Realtors or loan officers!
Posted by Ramsey Yount (Signature Lending Group, Inc) almost 5 years ago

Ramsey - that will never happen, at least with those of us who add value to the business.

Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
Great idea here. I will go over and check them out today. It's hard to keep up with so many good ideas to use in promoting our business. Thanks!!!!
Posted by Lizette Fitzpatrick - Lexington KY MLS - Kentucky Homes - Horse Farms (Lizette Realty - Lexington KY - Richmond KY) almost 5 years ago
Lizette - there are similar companies that offer widgets and different toys for listings - like Postlets and v-flyer and now Real Estate Shows will also have some kind of flyer capabilities - go see what they have to offer.
Posted by Rick & Ines - Miami Beach Real Estate (Majestic Properties) almost 5 years ago
I will check it out. The widget is awesome looking. (I am wondering if it only does current listings or if you can do your solds too?) I will see... Thanks!
Posted by Mary Pope-Handy, ABR, CRS, ePRO, SRES, ASP (Sereno Group Real Estate) almost 5 years ago

What a Scam!!!!

Most of these comments are made on 5/23 & 5/24 and most are just a few minutes apart.

Obvioulsy you are faking postitive comments!!

Posted by Tony E almost 4 years ago

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